Sittingbourne & Milton Regis praises Ventrac / Price Turfcare

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Sittingbourne & Milton Regis Golf Club surprised its head greenkeeper Paul Best in December last year, when he was called down to the maintenance facility on a fictitious errand, only to find that he was the recipient of a brand new Ventrac all-terrain compact tractor and several attachments.

Although the Ventrac was on his wish-list, machinery procurement at the club normally takes place in the summer, so it was huge surprise when he saw the machine complete with Contour deck, Tough Cut deck and Turbine blower.

The surprise was organised by Steve Bootes, the club’s general manager, who has a great relationship with Paul and the greenkeeping team.

Paul Best

“We’d already sat down together”, said Steve, “and drawn up the spec and rational for the purchase. We knew we wanted a machine that provided versatility and could work in wet weather. The Ventrac was the obvious choice. The board here were happy to provide the finance to pull the purchase forward from our usual summer machinery upgrading programme, so I went ahead with the order and ‘forgot’ to tell Paul or any of his team. The look on his face when he saw the machine was priceless, the expletives he uttered on video, not so!”

Steve and Paul have worked together in their current roles for almost seven years and have a close working relationship. Paul joined the club as a 17-year-old apprentice and has risen through the ranks over the intervening 25 years. He was assistant head greenkeeper in his early 20s and then shadowed former head greenkeeper David Horn for six months prior to his retirement. However, the step up to head greenkeeper was not a forgone conclusion and he beat 19 other applicants for the top job.

Commenting on the Ventrac, Paul said, “To say I was gobsmacked when I saw the Ventrac is an understatement; it was a massive surprise; a brilliant Christmas present, not just for me, but the whole team!

“It was a really wet season, but we managed to persuade the board that this was the piece of kit we needed going into the winter to enhance the playing surfaces and visual appearance. Usually we’d leave the fairways, as they were too wet to cut, but we striped them up all through the winter. We just missed what we call the ‘leaf season’, but this year with the leaf blower it’s going to pay dividends. Our current blower is towed behind a utility vehicle, which means that we’re using double the amount of fuel; one to power the blower and the other in the tow vehicle. The Ventrac is a single unit, so we’re saving fuel and it can go out without marking the fairways.

“The Tough Cut is brilliant in the deep rough and woodland margins; it takes down brambles and saplings with ease, knocks them down and mulches them. During the main season we use the Contour deck on our tee banks, but during the winter it’s also used on tees, fairways and even approaches.”

General manager Steve Bootes was previously a senior electrical technician, who spent over 25 years working in the local paper mill, with an added responsibility for training a large group of apprentices. When the paper mill closed, he spent 10 years with a local engineering company, providing electrical drives for the water industry.

A keen golfer, he was a committee member for 15 years and club captain in 2005-6. Following the departure of two General Managers in quick succession, he took on the role for an initial 6-month trial period, and has successfully been in the role since 2017.

He concluded by saying, “There’s a very good atmosphere at this club, across all departments. There’s a lot of respect for Paul and his team and that’s because of the training they’ve had, the leadership they’ve got and the equipment that enables them to do their job.

“The Ventrac is an integral part of our course maintenance plan and I’m now being pressured by Paul for a second machine. It’s not a forgone conclusion that he’ll get one, but we’ll make a good business case going forward and see what the board says.

“From my perspective, it’s not just putting faith in a machine; we must have support to ensure that it performs to its maximum and that’s where Price Turfcare, the Ventrac distributor, have been exemplary. As long as Paul puts in a parts order before 12 noon, he gets the item the next day. That’s the type of partner we want at this club.”